Services I Can Provide You
General Administration Tasks
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Boost your productivity & set your business up to scale:
Inbox organization & prioritization to save you time
Inbox Zero, everyday.
Rest assured - I will be in your inbox M-F and will send a reply out within 24 hours of any email. (But Julie, how? We can collaborate and make some templates to assure your voice and brand is being heard. Or, I can organize it so when you have time it’ll be e.a.s.y)
Urgency and priority flagging
Deleting & unsubscribing
Category labels and category colors
Templates for quicker response times
Replying to customers for optimized follow-ups, scheduling, & invoicing (especially when you’re out of the office!)
Auto responder if wanted
Create, design, & distribute email newsletters.
This all occurs though email delegation, no password sharing necessary!
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Create a master calendar: Use one calendar as the central hub for organizing all your events and tasks.
Prioritize tasks: Plan your day, week, or month in advance to prioritize important tasks and meetings.
Optimize meetings: Make sure meetings have clear agendas and follow-up items. Including clear title headlines.
Set reminders: Set reminders for important meetings and deadlines.
Implement time blocks: Improve the efficiency of your workday, and depending on your goals, work life balance. (lunch time, sleep schedule, personal events, etc.)
Keeping your calendar accessible, clear and realistic by aligning with your goals
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Have the information (or don’t), but don’t have time to create a presentation for that meeting next week? Ive got you covered.
Design: Create visually appealing and professional presentations on given topics
Research: Find relevant statistics, images, and quotes to support your presentation
Editing: Proofread and edit your slides. Need a second option on your work? Allow me to be another set of eyes.
Charts and graphs: Create graphs and charts to convey information
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Nothing is worse then hiring an amazing team-member and NOT having a smooth transition you and they deserve. Allow me to see where you are, and where you want to be by creating:
Customized Onboarding Checklists: Create personalized onboarding checklists and templates that guide new clients through each step, from initial paperwork to introductions and scheduling, ensuring a smooth and consistent start for every client.
Automated Communication and Document Management: Set up automated emails and reminders for contract signing, welcome messages, and orientation sessions, and manage essential documents in a centralized system, making the process easy for both the client and your buddy.
Seamless Offboarding Procedures: Develop an offboarding process with exit surveys, final deliverables, and a checklist to ensure all loose ends are tied up professionally, leaving clients with a positive, lasting impression of the business.
Social Media Assistance
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Build your online presence
Don’t have extra time to check-in and build relationships with viewers on your socials? Allow me to help you grow by using your style and rhetoric to promote engagement.
Audience and Community Engagement:
Respond to comments, messages, and inquiries M-F with a 24 hour turn response time in professional manner, fostering positive interactions with followers.
Captivating Captions:
Craft compelling captions that align with the brand voice, encourage interaction, and connect with the target audience.
Profile Enhancement:
Update bios, highlights, and profile details to keep the brand’s Instagram presence cohesive and inviting.
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Community is everything, as you pour into them, they will pour into you.
Community Monitoring: Respond to comments and messages on posts to ensure followers feel heard and valued, fostering a strong community.
Group Management: Oversee Facebook Groups by approving member requests, moderating discussions, and keeping the group environment supportive and on-brand.
Event Support: Assist in setting up and promoting events, handling RSVPs, and engaging with attendees to boost participation.
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Optimized Titles and Descriptions:
Write engaging titles and descriptions for videos to grab viewer interest while aligning with the brand's voice.
Comment Interaction: Engage with viewers in the comment section, answering questions and showing appreciation for feedback.
Captivating Thumbnails: Design eye-catching YouTube thumbnails that reflect the video’s content, attracting more clicks and increasing viewer interest.
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Captions That Connect: Craft short, captivating captions that capture attention and encourage viewers to like, comment, or follow.
Audience Engagement: Respond to comments to keep the conversation going and build a supportive, engaged community.
Influencer Outreach: Identify influencers who align with the brand for potential partnerships, helping expand reach and brand visibility.
Copy Writing
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I’ll ensure all your written content aligns with your brand voice and values for consistency.
Let me create persuasive emails that boost open rates and generate action from your audience.
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Need fresh blog content? I’ll create informative, engaging posts to connect with your readers and establish your authority.
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Whether for events or promotions, I’ll design and write eye-catching flyers to grab attention and generate interest.
Customer Service
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Need support outside of the social media world? Im here for you.
Handeling Inquiries:
Identifying customer concerns and offering timely and effective solutions to enhance their experience.
Building Relationships:
Establishing a rapport with customers to foster long-term relationships and encourage repeat business.
Troubleshooting
Providing help with product information if it is not reaching clients as intended, by creating new approaches, and troubleshooting.
Communication:
Engaging with customers through multiple channels such as phone, email, live chat, and social media to ensure they feel heard and valued.
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Is your feed not landing as you’d hope it did? Allow me to be those second set of eye and create those engaging forms to get your followings perspectives!
Feedback Collection
Gathering insights from customers to understand their needs better and improve products or services accordingly.
Feedback Monitoring
I can track, monitor, and respond to feedback from review sites, social media, and other feedback collection platforms.
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Input and update client information in your CRM system.
Track client interactions and ensure follow-ups are timely and meaningful.
Assist with email campaigns and newsletters to nurture leads.